An Invite is used to invite candidates to a test. Every account gets a limited number of free invites per month after which you will be charged extra based on the plan you are subscribed to. Please look at the plan details above to see the number of free invites and charge for extra invites.
How is usage calculated?
Usage is calculated based on the plan you are on and the number of invites you have used in the month. Every account is given a fixed number of free invites per month, after which you will be charged extra based on the plan you are subscribed to. Please look at the plan details above to see the number of free invites and charge for extra invites.
What is the difference between Startup and Enterprise plan?
Subscriptions to both plans allows different levels of access to features. While accounts on both plans have access to the HackerEarth Library of questions, Enterprise plans accounts also have API access and advanced proctoring options. The number of test administrators, free invites per month and charge for extra invites varies per plan. Please look at the plan details about to get more details.
Do you offer yearly plans?
Yes, we offer yearly plans. Please reach out to us at email@example.com for this.
What if I need a lot more than 50 invites per month, what should I do?
Please reach out to us at firstname.lastname@example.org in order to find a custom plan that best suits your usage needs.
Will you charge us for adding more members to our team?
The number of administrators allowed for each account varies depending the plan chosen. Please look at the plan details above to see how many administrators are allowed in your current plan.
Billing and payments
When is the billing done?
The account will be billed on the last day of every month, based on the usage for that month. Please ensure your payment details are up to date every month before the billing is done.
How is Pricing calculated when I use extra invites?
The cost of extra invites depends on the subscription plan you have chosen. Please see the plan details above to see the relevant details for your specific plan.
What if my usage goes above my subscription plan limit?
If you do use more than the number of free invites given per month, you will be charged per extra invite. The cost of extra invites depends on the subscription plan you have chosen. Please see the plan details above to see the relevant details for your specific plan.
Do you have a setup cost?
No, there is no setup cost. In order to start using the product, all that is required is a sign-up that takes less than 60 seconds.
Can I change my plan at any time?
You can change your plan only if you are on monthly plan. For other plans, there may not be an option to change your plans.
How am I charged if I change my plan?
You will be charged based on the number of days of the month you are on each plan. If you have any further questions, please reach us at email@example.com.
How can I upgrade to a higher plan?
You can upgrade by visiting the billing page of your account and choosing the plan you want to upgrade to.
What currency is payments calculated in?
All payments are calculated in USD.
I am an agency. Do you have any special plans for us?
Please reach us at firstname.lastname@example.org to find custom plan that fits your usage needs.
Is phone support available?
We provide 24/7 phone support with Enterprise and Custom plans.
I have more questions. Who do I ask?
Please reach us email@example.com with any further questions.
What if I decide to cancel?
If you are on a monthly plan, you can choose to cancel your subscription at any time. For other plans, cancellation may not be available.
Where can I find your terms of service?
You can read our terms of service at www.hackerearth.com/recruiter/tos.
Will you modify certain parts of your terms of service for us?
You can reach us at firstname.lastname@example.org to discuss any modifications you require.
Queries? Reach out to us.
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