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Support

High IQ products require high EQ support

That’s why HackerEarth employs a zero-bot customer support policy

The shortest turnaround times in the industry
<1 hour
Turnaround Time

The shortest turnaround times in the industry

Despite the fact that we offer the least automated and most
human support system, we offer best-in-class turnaround
times for both our partners and candidates.

Collaborative support

We go the extra mile when it comes to resolving any enquiries. Which is why, when you launch an enquiry on our platform, we work collaboratively behind-the-scenes to engineer a solution.

Collaborative support

We aren’t just an assessment tool We are your partners

Our support workflow involves all departments of the organization, regardless of whether it’s a business or a candidate
that needs it. So reaching out to our support team means reaching out to every department at HackerEarth.

92%
CSAT
B2B
87
CSAT
B2C
64
Net Promote
Score

Let’s get to work

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