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5 ways to improve employee development programs for your organization

5 ways to improve employee development programs for your organization

Author
Arpit Mishra
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October 5, 2018
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5 min read
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“Companies that transform their learning and development organizations are not only able to accelerate skills development but also can dramatically improve employee engagement and retention—one of the biggest challenges cited by this year’s respondents.”- Deloitte University Press’s Human Capital Trends 2015 Survey

In 2015, McLean & company trends survey, Learning & Development topped the list of project spending.

On average, top organizations spend up to 25% of their revenue on Learning & Development (L&D) campaigns.

Learning and development, learning and development in organization, employee development program

It is extremely clear that organizations should focus on L&D.

Workshops, training sessions, and other programs in one or the other form are vital for a growing organization.

Learning and development activities help in acquiring new skills, sharpening existing ones, performing better, boosting teamwork, and finding new leaders in the face of the changing technologies.

L&D, when done correctly, can deeply impact an organization’s productivity, helping improve employee performance and thereby moving north toward the company goals.

Learning and development, learning and development in organization

Benefits of having an employee development programs in an organization

1. For new hires

Learning and development programs are especially important for a new recruit. It should be conducted by existing employees from relevant teams.

This process helps in quick onboarding of the candidate with respect to understanding the work.

It also brings in a sense of inclusion and speeds up the workflow.

2. Tackle shortcomings

Every individual has “areas of improvement” and L&D programs help to overcome these.

An ongoing L&D program helps identify where employees need to put in more effort. With the detailed report, gaps could be mended.

Addressing these shortcomings also helps improve employee performance by amplifying employees’ skills.

3. Become self-driven and more productive

Employees who have been part of learning and development campaign tend to perform better and are more result oriented if given directional training to enhance their productivity.

Learning and development go a long way in improving employees’ existing skills and acquainting them with new technologies.

This brings a sense of independence, and they are driven to understand new skills.

Considering that more than 68% of employees prefer to learn at work, Learning experience platforms help employees learn at their own pace by providing them customized learning paths based on their interest.

Despite all the benefits of L&D, many organizations struggle to convince their employees to take up these programs.

“People inherently do not like taking tests or being assessed unless there is a reward attached to it.”

Unless individuals are self-driven and moderately competitive, they do not take up learning and development drives very sportingly.

Though companies try to attach rewards to these initiatives to lure them, this, in our experience, is not a great motivator for employees to take a test over a weekend or during work hours!

Since we aim to make digital assessments a part of the learning programs in the future, at this point, we should aim at making employees more accepting of tests and the idea behind them.

learning and development, L&D, learning and development in organization

Organizations which have been using employee development programs effectively

  • CyberCoder – Through Associate Recruiter Incubator Program, Cybercoders takes highly driven, educated, and competitive employees and teach them to use technology across various marketplaces.

What you can do – Like many other major organizations, start an incubator program for employees who want to excel. Many companies also collaborate with third-party incubators to facilitate learning and development.

  • AT&T – AT&T in collaboration with Georgia Tech and Udacity developed Online Master of Science in Computer Science degree and launched several fast-paced and nano degrees offering across web development, data analytics, and technology entrepreneurship.

What you can do – Companies across the globe in collaboration with top universities are providing diploma and degrees to their employees.

A tie-up with one such university for executive courses which could be a full-time or evening course. Such courses bring a sense of confidence and trust among employees for the company.

  • Amazon -Amazon conducts an intensive month-long training before an employee is hired on skills which they would be using for their role. A ‘virtual contact center’ enables employees to work from home. Amazon prepays 95% of the fees for any specific course taken.

What you can do – Collaborate with one of many online course providers.

Create a role-specific course which can help candidates have a better understanding of the work they are expected to do.

Ensure it is industry-friendly and helpful in the future.

So, how do other organizations scale their learning and development campaigns and make it a success?

Here are a few pointers to help:

5 points to help your organizations in Learning & Development programs

  • Choose Learning Ambassadors (LAs)

    • Consider nominating LAs.
      • Should be at the same level of seniority as the employees who will be taking these tests
      • Must be top scorers/champs
      • Will act as catalysts for driving it top-down and communicating the pulse of employees from each team

Note: From a psychological perspective, this cannot be driven by HR or business/tech leaders because this creates a barrier in the minds of new learners and a sense of trust might not prevail.

  • Correct and strategic broadcasting

    • These initiatives take quite some time to gain momentum if only an organic method of adoption is used; to counter this, it is advised to broadcast the drives on organization communication channels, create groups, pages
    • Can also be broadcast on big screens in common areas like cafeterias, reception, conference rooms, etc.
  • Make it event-based participation rather than individual participation

    • Organizations implement event-oriented drives rather than individual-oriented drives when it comes to employees at an executive level.
    • It has been observed that this boosts the visibility of any initiative especially if it is test-based.
    • This creates a buzz around helping employees get familiar with new concepts and, also, the perspective is spread by word-of-mouth.
    • For example, a TGIF campaign can be launched for developers where they participate in activity halls and coding bays together. Scores of this campaign can be tied to their main score sheets as usual.
  • Top scorers to be recognized

    • Employees who score top marks in each test or event should be recognized on a public visibility platform or forum.
    • Recognition emails should be sent from top leaders like VPs, CXOs, etc. This boosts the morale and the participation spirit of employees radically over and above getting a fantastic learning score on their appraisal sheet.

How organizations are using HackerEarth for Learning & employee development programs?

In a recent learning and development campaign, a Fortune 500 organization decided to use HackerEarth as a platform to make it a success.

The organization, using the features of the platform, gamified the entire campaign by introducing a multi-player coding test.

The campaign was divided into 4 levels, where each team had to compete with all others on various types of problem statements.

Each problem statement when solved gave a clue to the next stage.

With features support like 35+ programming languages, multilingual support of 4+ spoken languages, plagiarism test, and auto-evaluation, HackerEarth technical recruitment software helps in automating the entire process involved in learning and development.

The dependency on manual intervention reduced, giving participants the freedom to be working in a familiar environment.

The detailed report feature on HackerEarth’s technical recruitment software helped the management access on-the-go information of the progress of each candidate.

The campaign was a major success due to its gamified version and more than 74% of the employees participated with interest.

This is one of many successful L&D campaigns run by top Fortune 500 companies who use HackerEarth software for training and development.

These are a few suggestions to help you give this initiative a good degree of reinforcement.

I understand there may be a need to further review and discuss each of these internally.

But a quick call with the HackerEarth team would help you understand the product better and how best to use it.


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Author
Arpit Mishra
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October 5, 2018
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5 min read
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The Economic Impact

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Seizing the Opportunity

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Guide to Conducting Successful System Design Interviews in 2025

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How they meet expectations of scale, security and speed
How they focus on the bigger picture without losing sight of details

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What are some common topics for a System Design Interview

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What are some ways to design a search engine or a ticketing system?

How would you design an API for a payment gateway?

What are some trade-offs and constraints you will consider while designing systems?

What is your rationale for taking a particular approach to problem solving?

Usually, interviewers base the questions depending on the organization, its goals, key competitors and a candidate’s experience level.

For senior roles, the questions tend to focus on assessing the computational thinking, decision making and reasoning ability of a candidate. For entry level job interviews, the questions are designed to test the hard skills required for building a system architecture.

The Difference between a System Design Interview and a Coding Interview

If a coding interview is like a map that takes you from point A to Z – a systems design interview is like a compass which gives you a sense of the right direction.

Here are three key difference between the two:

Coding challenges follow a linear interviewing experience i.e. candidates are given a problem and interaction with recruiters is limited. System design interviews are more lateral and conversational, requiring active participation from interviewers.

Coding interviews or challenges focus on evaluating the technical acumen of a candidate whereas systems design interviews are oriented to assess problem solving and interpersonal skills.

Coding interviews are based on a right/wrong approach with ideal answers to problem statements while a systems design interview focuses on assessing the thought process and the ability to reason from first principles.

How to Conduct an Effective System Design Interview

One common mistake recruiters make is that they approach a system design interview with the expectations and preparation of a typical coding interview.
Here is a four step framework technical recruiters can follow to ensure a seamless and productive interview experience:

Step 1: Understand the subject at hand

  • Develop an understanding of basics of system design and architecture
  • Familiarize yourself with commonly asked systems design interview questions
  • Read about system design case studies for popular applications
  • Structure the questions and problems by increasing magnitude of difficulty

Step 2: Prepare for the interview

  • Plan the extent of the topics and scope of discussion in advance
  • Clearly define the evaluation criteria and communicate expectations
  • Quantify constraints, inputs, boundaries and assumptions
  • Establish the broader context and a detailed scope of the exercise

Step 3: Stay actively involved

  • Ask follow-up questions to challenge a solution
  • Probe candidates to gauge real-time logical reasoning skills
  • Make it a conversation and take notes of important pointers and outcomes
  • Guide candidates with hints and suggestions to steer them in the right direction

Step 4: Be a collaborator

  • Encourage candidates to explore and consider alternative solutions
  • Work with the candidate to drill the problem into smaller tasks
  • Provide context and supporting details to help candidates stay on track
  • Ask follow-up questions to learn about the candidate’s experience

Technical recruiters and hiring managers should aim for providing an environment of positive reinforcement, actionable feedback and encouragement to candidates.

Evaluation Rubric for Candidates

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FaceCode, HackerEarth’s intuitive and secure platform, empowers recruiters to conduct system design interviews in a live coding environment with HD video chat.

FaceCode comes with an interactive diagram board which makes it easier for interviewers to assess the design thinking skills and conduct communication assessments using a built-in library of diagram based questions.

With FaceCode, you can combine your feedback points with AI-powered insights to generate accurate, data-driven assessment reports in a breeze. Plus, you can access interview recordings and transcripts anytime to recall and trace back the interview experience.

Learn how FaceCode can help you conduct system design interviews and boost your hiring efficiency.

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In a digitally-native hiring landscape, online assessments have proven to be both a boon and a bane for recruiters and employers.

The ease and efficiency of virtual interviews, take home programming tests and remote coding challenges is transformative. Around 82% of companies use pre-employment assessments as reliable indicators of a candidate's skills and potential.

Online skill assessment tests have been proven to streamline technical hiring and enable recruiters to significantly reduce the time and cost to identify and hire top talent.

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As it turns out, technology that makes hiring easier for recruiters and managers - is also their Achilles' heel.

Cheating in Online Assessments is a High Stakes Problem



With the proliferation of AI in recruitment, the conversation around cheating has come to the forefront, putting recruiters and hiring managers in a bit of a flux.



According to research, nearly 30 to 50 percent of candidates cheat in online assessments for entry level jobs. Even 10% of senior candidates have been reportedly caught cheating.

The problem becomes twofold - if finding the right talent can be a competitive advantage, the consequences of hiring the wrong one can be equally damaging and counter-productive.

As per Forbes, a wrong hire can cost a company around 30% of an employee's salary - not to mention, loss of precious productive hours and morale disruption.

The question that arises is - "Can organizations continue to leverage AI-driven tools for online assessments without compromising on the integrity of their hiring process? "

This article will discuss the common methods candidates use to outsmart online assessments. We will also dive deep into actionable steps that you can take to prevent cheating while delivering a positive candidate experience.

Common Cheating Tactics and How You Can Combat Them


  1. Using ChatGPT and other AI tools to write code

    Copy-pasting code using AI-based platforms and online code generators is one of common cheat codes in candidates' books. For tackling technical assessments, candidates conveniently use readily available tools like ChatGPT and GitHub. Using these tools, candidates can easily generate solutions to solve common programming challenges such as:
    • Debugging code
    • Optimizing existing code
    • Writing problem-specific code from scratch
    Ways to prevent it
    • Enable full-screen mode
    • Disable copy-and-paste functionality
    • Restrict tab switching outside of code editors
    • Use AI to detect code that has been copied and pasted
  2. Enlist external help to complete the assessment


    Candidates often seek out someone else to take the assessment on their behalf. In many cases, they also use screen sharing and remote collaboration tools for real-time assistance.

    In extreme cases, some candidates might have an off-camera individual present in the same environment for help.

    Ways to prevent it
    • Verify a candidate using video authentication
    • Restrict test access from specific IP addresses
    • Use online proctoring by taking snapshots of the candidate periodically
    • Use a 360 degree environment scan to ensure no unauthorized individual is present
  3. Using multiple devices at the same time


    Candidates attempting to cheat often rely on secondary devices such as a computer, tablet, notebook or a mobile phone hidden from the line of sight of their webcam.

    By using multiple devices, candidates can look up information, search for solutions or simply augment their answers.

    Ways to prevent it
    • Track mouse exit count to detect irregularities
    • Detect when a new device or peripheral is connected
    • Use network monitoring and scanning to detect any smart devices in proximity
    • Conduct a virtual whiteboard interview to monitor movements and gestures
  4. Using remote desktop software and virtual machines


    Tech-savvy candidates go to great lengths to cheat. Using virtual machines, candidates can search for answers using a secondary OS while their primary OS is being monitored.

    Remote desktop software is another cheating technique which lets candidates give access to a third-person, allowing them to control their device.

    With remote desktops, candidates can screen share the test window and use external help.

    Ways to prevent it
    • Restrict access to virtual machines
    • AI-based proctoring for identifying malicious keystrokes
    • Use smart browsers to block candidates from using VMs

Future-proof Your Online Assessments With HackerEarth

HackerEarth's AI-powered online proctoring solution is a tested and proven way to outsmart cheating and take preventive measures at the right stage. With HackerEarth's Smart Browser, recruiters can mitigate the threat of cheating and ensure their online assessments are accurate and trustworthy.
  • Secure, sealed-off testing environment
  • AI-enabled live test monitoring
  • Enterprise-grade, industry leading compliance
  • Built-in features to track, detect and flag cheating attempts
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