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5 Steps To Create A Remote-First Candidate Experience In Recruitment

5 Steps To Create A Remote-First Candidate Experience In Recruitment

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Ruehie Jaiya Karri
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August 2, 2021
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3 min read
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This article has been updated on April 7th, 2023.

The pandemic-led era opened an entirely different world to us: tech companies transitioned to working on-site to working remotely.

With this came the shift in hiring processes too. While it’s been exciting for candidates to get hired virtually, it’s an ongoing battle for tech companies to create an engaging, remote-first candidate experience.

Companies like Docusign and Twilio have created an interactive virtual candidate experience for their candidates and so can you.

Wondering how? Well, this article will breakdown the 5 steps you need to take to create an interactive virtual candidate experience.

Keep reading.

What is candidate experience?

Candidate experience refers to how candidates feel about your company once they’ve been through the wringer, in terms of your hiring process. And these candidate ‘feelings’, whether good, bad or ugly, influence candidates in their decision to apply to your company or accept your job offer.

A good candidate experience will encourage candidates to think about working for your company after they see how you treat them. A better candidate experience might make them want to spread goodwill about your company, helping build up your brand.

A twitter user talking about how valuable a candidate is

Source

On the other hand, a bad candidate experiencewill make candidates lose respect for you, both as an employer and as abrand.

Why is a positive candidate experience important?

Probably, there shouldn’t be the ‘why’ for developing a positive candidate experience. Like your company wants to serve your customers better for them to turn into repeat buyers, you need to develop a positive candidate experience for the following reasons:

Attract and recruit better talent

A lengthy and complicated recruitment process results in higher attrition, with candidates dropping off midway due to poor experience. A strong candidate experience strategy identifies such gaps and helps you tweak the process to ensure more talented candidates stick it out till the end. Now you have a bigger and better talent pool to choose from.

Recommended Read: Ultimate Playbook for Better Tech Hiring

Improves your company’s bottom line

A stronger candidate experience is a direct reflection of how streamlined your hiring is. Investing in creating a positive candidate experience adds a lot more to the bottom line than all the other resources that you invest in your hiring process.

Enhances your employer brand

Your employer branding, especially in 2021, is directly related to candidate experience. Bad reviews on social media and Glassdoor will adversely affect hiring new talent, with newer candidates becoming discouraged from applying for a position at your company. If you want to hire the best candidates in the market, you have to take special care of them at every step in the hiring process.

The impact of bad candidate experience

63% of job seekers will likely reject a job offer because of a bad candidate experience, and this is just the tip of the iceberg.Be it through social media, word of mouth, or employer review sites, any negative connotations associated with your organization will spread like wildfire and it can be hard to discourage or control.

You check multiple reviews of a restaurant before ordering food from that place. How many reviews would a candidate go through before deciding not to work with your company?

One review of a negative experience is enough to create a far-reaching ripple effect; top talent will be deterred from applying for your company, candidates will drop off midway through the application process, or getting candidates to say yes to your offer letter becomes harder than it should be. This directly leads to a decline in profitability.

Recommended read: 5 Reasons For Bad Candidate Experience In Tech Interviews

5 steps to improve candidate interview experience

Good candidate experience is a package. It starts right from the time a candidate applies to your organization up until the candidate accepts your offer letter. How to improve candidate experience in recruitment?

Here are 5 steps you can take to get your candidate experience from good to great in recruitment.

How to create a remote-friendly candidate experience

Step #1—Understand the candidate journey better

A candidate’s journey starts right from the point they start looking for a job. But how are they going to land to your advertised role, apply for it, and most of all—how are you going to keep them engaged through the entire cycle?

You see? Candidate journey is a multi-step process which includes:

  • Awareness
  • Consideration
  • Interest
  • Application
  • Selection
  • Hire
  • Onboarding

If we break down these steps into a basic cycle, here’s what it looks like:

Alex, a Front-end Developer is looking for a new role. He gets to know about HackerEarth hiring for the Front-end Developer role from one of his colleagues; scrolls through the company’s website, their social media, and their Glassdoor reviews.

He is interested in working with the company. So, he fills out the job application.

This is the pre-selection phase. Now, the role of the organization comes into play to make the candidate’s experience positive and nurturing.

The company sends the email to Alex about his selection and what the next selection steps would look like. He has to complete an assessment—the first qualification step in his selection criteria.

Once Alex submits his assessment, the recruiter emails him about the next steps that will take place in both the scenarios—whether he gets selected or not.

Case 1: Alex gets selected

Alex will receive an email invite to join the Facecode’s call where the HRs will ask him their questions, and give live feedback on the code he submitted in his assessment.

Case 2: Alex does not get selected

If Alex fails to pass the assessment, he will receive the email from recruiter about his application not moving forward.

In both the cases, Alex knows he’ll not be left hanging in the middle of the process—and that’s a relief!

Step #2—Master the basic remote interview etiquette

#1 Use online skill assessment tools as the first step of your remote interview process to screen candidates from a high volume of applicants. This cuts down the actual number who progress to the video interview stage, allowing you to spend more time on creating a better candidate experience.

#2 Be accessible to your candidate. With everything operating remotely they will be bound to have plenty of questions, and they need to feel connected to you. Keep them engaged with personalized communication like sending them emails with pointers on what equipment they will need for the interview, and how to create a distraction-free environment.

#3 Send candidates useful resources to help prepare for their interview. Give them references of questions they might be asked, and other similar tips.

Recommended read: Essential Questions To Ask When Recruiting Developers

Step #3—Showcase company culture

A successful recruitment process builds excitement about working for your company. It highlights company culture, values, mission and gives a glimpse into a candidate’s future work environment.

While it’s often easier to show them your company’s culture in person, it’s limited in the remote setup. Here’s what you can do instead:

  • Show them the fun team building activities your company does to keep the entire team bonded.
  • Show them instances of how the managers interact and take care of their team members.
  • Set up informal video calls with the rest of the team for the candidate to get a sense of who they’ll be working with.

Step #4—Don’t leave candidates hanging

In a remote setting, regular communication is key. Set expectations on:

  • How and when you will communicate?
  • What the interview process will be?
  • How long it will take?
Describe each stage of the remote interview along with what tools you will be using. Proactively communicating changes to your hiring process and any hiring delays will help avoid confusion and improve the candidate experience.

How to follow up with candidates after interviewing them

Source

Lack of feedback post interview is a major peeve of candidates as stated by 40% of the respondents of HackerEarth’s Developer Survey 2021. Send out timely feedback after each phase of the process.

And if the candidate was not selected for the role, that needs to be communicated too. Ghosting candidates as a form of rejection is an absolute NO. Tell them what they did well and give actionable tips on how to do better the next time. Candidates will appreciate that you took the time out to inform them personally.
Recommended read: How You Can Leverage Candidate Experience To Attract Top Talent

Step #5—Use remote interviewing tools

When you integrate intelligent remote interviewing tools into your hiring process, it’s easy for hiring managers in all departments and locations to replicate the same experience for each candidate, ensuring consistency.For example, use collaborative coding tools for your developer candidates like FaceCode to see the candidate's code in-action, give them live updates, send automated summaries and recordings.

Reinvent your remote candidate experience

Candidates and recruiters alike are dealing with unprecedented circumstances and anxieties that were unimaginable just over a year ago. A rethink in your remote hiring process to provide candidates a favorable experience is necessary at this point. Doing so, you showcase them the value of empathy.

There's no time like the present to fight the good fight! Invest in candidate-first practices to create a positive candidate experience that is rivaled by none and most importantly, stay empathetic.

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Author
Ruehie Jaiya Karri
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August 2, 2021
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3 min read
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Why AI Interviews Are Becoming Standard Practice in Technical Hiring

Why AI Interviews Are Becoming Standard Practice in Technical Hiring

What Engineering Leaders and Talent Teams Need to Know in 2026

Technical hiring has a throughput problem. The average senior engineer spends over 15 hours a week on candidate screening, time pulled directly from product work. Recruiters manage inconsistent evaluation standards across interviewers, scheduling bottlenecks across time zones, and drop-off rates that increase every time a candidate waits too long to hear back.

AI-powered interviews have emerged as a direct response to these operational challenges, and in 2026, they have moved from experimental to mainstream.

This is not about replacing human judgment in hiring. It is about how AI interviews fit into a well-designed technical hiring process, what research shows about their impact, and what to consider when evaluating platforms.

AI Interviews Remove the Limits of Human Screening

The most immediate value of AI-powered interviews is capacity. A single AI interviewer can screen thousands of candidates simultaneously, across time zones, without scheduling conflicts, and with consistent evaluation standards. For organizations running high-volume technical hiring or expanding globally, this eliminates the constraints imposed by human bandwidth.

Consistency is another key advantage. Human screening can vary across interviewers, days, and even times of day. AI interviews apply the same rubric to every candidate, every time. This ensures fairness and produces higher-quality data for hiring decisions downstream.

Cost savings are also significant. Automating repetitive screening through AI can reduce recruitment costs by up to 30 percent, freeing senior engineering and recruitment teams to focus on areas where human judgment adds the most value, such as final technical rounds, culture fit, and candidate closing.

What the Data Actually Tells Us

A large-scale study by Chicago Booth's Center for Applied Artificial Intelligence screened over 70,000 applicants using AI-led interviews. The results challenge the assumption that automation compromises hiring quality.

Organizations using AI interviews reported:

  • 12% more job offers extended
  • 18% more candidates starting their roles
  • 16% higher 30-day retention rates

These improvements suggest AI screening, when implemented properly, surfaces better-matched candidates without reducing quality. The structured, bias-reduced evaluation process also increases access to qualified candidates who might otherwise be filtered out.

Candidate feedback is also important. When offered a choice between a human recruiter and an AI interviewer, 78% of applicants preferred the AI. They cited fairness, efficiency, and schedule flexibility as the main reasons. Transparent AI interview processes improve candidate experience rather than harm it.

What Really Happens in an AI Interview

Modern AI interview platforms combine multiple technologies.

Natural language processing allows systems to understand responses contextually, not just match keywords. The system can probe deeper when a candidate mentions a particular solution or concept, ensuring dynamic, adaptive interviews.

For technical roles, AI platforms often include live coding environments across 30+ programming languages. These platforms assess code quality, problem-solving, efficiency, and framework familiarity. Question libraries, such as HackerEarth’s 25,000+ vetted questions, are mapped to specific skills and roles.

Some platforms use video avatar technology to simulate a more natural interaction. This reduces candidate anxiety and encourages authentic responses, producing better evaluation data.

AI systems also mask personal identifiers to prevent unconscious bias. Candidate evaluation is based solely on demonstrated ability.

Where Human Judgment Remains Essential

AI interviews handle high-volume screening and structured evaluation, but human judgment remains critical. Final decisions, culture fit assessments, and relationship-building still require human oversight.

AI complements human recruiters by allowing them to focus on high-impact decisions rather than repetitive tasks.

Bias mitigation is another consideration. Leading platforms implement diverse training datasets, bias audits, and transparent evaluation methods. Organizations should verify how vendors handle these aspects.

What to Evaluate When Selecting a Platform

Not all AI interview platforms are equal. Key criteria include:

  • Question library depth: Role-specific, vetted questions provide better assessment signals
  • Adaptive questioning: Follow-up questions based on responses reveal deeper insights
  • Proctoring and security: Real-time monitoring, AI-likeness detection, and secure browsers are essential
  • Integration with ATS: Smooth integration prevents operational friction
  • Candidate experience: Lifelike avatars and intuitive interfaces reduce drop-offs and enhance employer brand
  • Data security and compliance: Robust encryption and privacy compliance are mandatory
  • Proven enterprise adoption: Platforms used by top companies validate reliability and scalability

Getting Implementation Right

Successful AI interview deployment focuses on process design, not just software.

  • Define scope clearly: AI works best in specific stages of the hiring funnel, typically after initial applications and before final human-led rounds
  • Be transparent with candidates: Inform applicants about AI interviews to improve trust and experience
  • Correlate AI scores with outcomes: Track performance, retention, and satisfaction to refine the process
  • Invest in recruiter training: Recruiters shift from screening to interpreting AI insights and focusing on high-value interactions

So, What’s the Real Impact?

AI interviews solve measurable problems, including limited interviewer bandwidth, inconsistent evaluation, scheduling friction, and geographic constraints. Research supports their effectiveness as a scalable, structured layer that enhances screening quality without replacing human judgment.

For organizations hiring technical talent at scale in 2026, the focus is on how to implement AI-powered interviews effectively rather than whether to adopt them. The tools, evidence, and candidate acceptance are already in place. Success comes from thoughtful process design.

HackerEarth offers AI-powered technical assessments and interviews, including OnScreen, its always-on AI interview agent with lifelike avatars and end-to-end proctoring. It serves 500+ enterprise customers globally, including Walmart, Amazon, Barclays, GE, and Siemens, supporting 100+ skills, 37 programming languages, and 25,000+ vetted questions.

Introducing HackerEarth OnScreen: AI-powered interviews, around the clock

Introducing HackerEarth OnScreen: AI-powered interviews, around the clock

Tech hiring has a blind spot, and it's not the resume pile, the take-home tests, or even the interview itself. It's the gap between when a great candidate applies and when your team is available to talk to them. That gap costs you more top talent than any competitor does.

Today, HackerEarth OnScreen closes it permanently.

The real cost of scheduling friction

Most companies assume they lose candidates to better offers. The data tells a different story.

A developer weighing two opportunities almost always moves forward with the company that responded first, not the one that sent a calendar invite for Thursday. AI-generated resumes have flooded inboxes, making screening harder. Engineering teams the people best positioned to evaluate technical depth have limited hours. Recruiters are under pressure to move faster while maintaining quality.

Something had to change.

What OnScreen does

OnScreen doesn't just automate scheduling. It conducts the interview.

A candidate who applies at 11 PM gets a full interview before Monday morning through lifelike AI avatars with built-in identity verification and proctoring. The experience is a genuine two-way conversation: dynamic, adaptive, and role-calibrated. This is not a chatbot filling out a scorecard.

One enterprise customer screened more than 2,000 candidates in a single weekend with complete consistency and zero interviewer bias.

"Recruiters are under pressure more than ever. The volume of applicants has surged, AI-generated resumes have made initial screening harder, and the risk of missing the right candidate keeps climbing. OnScreen was built so that no qualified candidate is overlooked because nobody was available to interview them."
— Vikas Aditya, CEO, HackerEarth

Three capabilities, combined for the first time

In-depth interviewing that evaluates reasoning, not recall.
OnScreen conducts dynamic technical conversations that adapt to how each candidate responds. It probes the depth of knowledge, follows threads, and evaluates the quality of thinking behind each answer not just whether the answer is correct. Every interview runs on a deterministic framework: the same structure for every candidate and no panel-to-panel variation.

Integrated proctoring, built in from the start:
Enterprise-grade proctoring is woven directly into the interview flow not bolted on as an afterthought. Legitimate candidates won't notice it. The ones who shouldn't be in your pipeline will.

KYC-grade candidate verification
OnScreen brings identity verification standards from financial services into technical hiring. Proxy candidates, resume misrepresentation, and skills that don't match the application – all three gaps were closed at the source.

What hiring teams are saying

"Before OnScreen, we had no reliable way to measure candidate quality, especially with the rise of AI-generated CVs. Now, screening is far more objective. Roles that previously took much longer are now being closed within three to four weeks."
— Pawan Kuldip, Head of Human Resources, Discover Dollar Inc.

Built for everyone in the process

For engineering teams:
Fewer hours on screening calls. Senior engineers focus on final-round conversations, not first-pass filters.

For recruiters:
Pipelines that move. Candidates evaluated and scored before the week starts.

For candidates:
A consistent, skills-first experience, regardless of when they apply or where they're located.

OnScreen integrates directly into HackerEarth's existing platform alongside Hiring Challenges, Technical Assessments, and FaceCode. It extends your interviewing capacity without adding headcount.

The hiring bar just got higher. Everywhere.

Top talent expects swift, fair processes. Companies that deliver both, at scale, around the clock, will hire the engineers everyone else is still scheduling calls about.

OnScreen is now live for enterprise customers. Request access at hackerearth.com/ai/onscreen.

HackerEarth powers technical hiring at Google, Amazon, Microsoft, and 500+ global enterprises. The platform supports 10M+ developers across 1,000+ skills and 40+ programming languages.

What It Takes to Keep Gen Z Engaged and Growing at Work

What It Takes to Keep Gen Z Engaged and Growing at Work

Engaging Gen Z employees is no longer an HR checkbox. It's a competitive advantage.

Companies that get this right aren’t just filling roles. They’re building future-ready teams, deepening loyalty, and winning the talent market before competitors even realize they’re losing it.

Why Gen Z is Rewriting the Rules

Gen Z didn’t just enter the workforce. They arrived with a different operating system.

  • They’ve grown up with instant access, real-time feedback, and limitless choice. When work feels slow, rigid, or disconnected, they don’t wait it out. They move on. Retention becomes a live problem, not a future one.
  • They expect technology to be intuitive and fast, communication to be direct and low-friction, and their employer to reflect values in daily action, not just annual reports.

The consequence: Outdated systems and poor employee experiences don’t just frustrate Gen Z. They accelerate attrition.

Millennials vs Gen Z: Similar Generation, Different Expectations

These two cohorts are often grouped together. They shouldn’t be.

The distinction matters because solutions designed for Millennials often fall flat for Gen Z. Understanding who you’re designing for is where effective engagement strategy begins.

Gen Z’s Relationship with Loyalty

Loyalty, for Gen Z, is earned, not assumed.

  • They challenge outdated processes and push for tech-enabled workflows.
  • They constantly evaluate whether their current role offers the growth, flexibility, and purpose they need. If it doesn’t, they start looking elsewhere.

Key insight: This isn’t disloyalty. It’s clarity about what they want. Organizations that align experiences with these expectations gain a competitive edge.

  • High turnover is the cost of ignoring this.
  • Stronger teams are the reward for getting it right.

What Actually Works

1. Rethink Workplace Technology

  • Outdated tools may be invisible to older employees, but Gen Z sees them immediately.
  • Modern HR tech and collaboration platforms improve efficiency and signal investment in people.
  • Invest in tools that reduce friction and enhance daily experience, not just track performance.

2. Flexibility with Clear Accountability

  • Gen Z values autonomy, but also needs clarity to thrive.
  • Hybrid and remote models work when paired with well-defined goals and explicit ownership.
  • Focus on outcomes, not hours. Autonomy with accountability is a combination Gen Z respects.

3. Continuous Feedback, Not Annual Reviews

  • Annual performance reviews feel outdated. Gen Z expects real-time feedback loops.
  • Frequent, actionable feedback helps employees improve faster and signals that their growth matters.
  • Make feedback a weekly habit, not a twice-yearly event.

4. Make Growth Visible

  • If career paths aren’t clear, Gen Z won’t wait. They’ll look elsewhere.
  • Internal mobility, structured learning paths, and reskilling opportunities signal future potential.
  • Invest in learning and development and make career trajectories explicit.

5. Build Real Belonging

  • Inclusion must show up in daily interactions, not just company values documents.
  • Inclusive environments where diverse perspectives are genuinely sought produce better decisions and stronger engagement.
  • Gen Z quickly notices when DEI is performative. Build it into everyday interactions.

6. Connect Work to Purpose

  • Gen Z wants to see how their work matters in a direct, traceable way.
  • Linking individual roles to tangible business outcomes increases ownership and engagement.
  • Purpose-driven work isn’t a perk. It’s a retention strategy.

7. Prioritize Well-Being

  • Burnout is a performance problem before it becomes attrition.
  • Mental health support, sustainable workloads, and genuine flexibility reduce stress and sustain engagement.
  • Policies must be real in practice. Gaps erode trust.

How to Attract Gen Z from the Start

Job Descriptions That Tell the Truth

  • Generic postings don’t convert Gen Z candidates. They want specifics: remote or hybrid expectations, real growth opportunities, and culture in practice.
  • Transparent job descriptions attract better-fit candidates and reduce early attrition.

Skills Over Experience

  • Gen Z and organizations hiring them increasingly value potential over tenure.
  • Skills-based hiring opens access to a broader, more diverse talent pool and builds teams equipped for change.
  • Hire for capability and future-readiness, not just years on a resume.

The Bottom Line

Retaining Gen Z isn’t about perks. It’s about rethinking the employee experience from the ground up.

  • Flexibility without accountability fails.
  • Purpose without visibility is hollow.
  • Growth that isn’t visible or structured drives attrition faster than most organizations realize.

The payoff: When organizations combine the right technology, real flexibility, continuous feedback, visible growth paths, and genuine inclusion:

  • Gen Z doesn’t just stay. They perform at a higher level.
  • Adaptive, future-forward thinking compounds over time.

That’s what separates organizations that thrive in today’s talent market from those constantly replacing people who left for somewhere better.

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