Technology has been an enabler at workplaces. With the advent of solutions such as the Cloud, employers are now empowered to hire and manage a workforce that is no longer confined to brick-and-mortar offices.
Gone are the days when organizations had to follow an office-based work culture and suffered losses when the employees couldn’t make it to the office.
Technology helps teams stay connected irrespective of their location. This has helped organizations keep their employees happy and productive and has also encouraged diverse hiring policies.
Even though the transformation has many advantages, it has also created new challenges for leaders in Talent Acquisition and Learning & Development. Leaders now find it difficult to ensure training and reskilling sessions for employees working remotely.
The need for remote hiring and talent management tools has increased like never before.
The “Why” of Remote Team
According to a recent survey by Gallup, 43% of the 15,000 employees surveyed claimed that they spent at least some time working remotely in 2016, whereas this number was just 4% in 2012.
There has been a lot of debate over why we need a remote workforce despite various facts and figures being presented in favor.
You can only experience the positive benefits of remote work if you have all your ducks in a row. Here's a useful resource that highlights the 7 Don'ts of remote management, and what to do instead.
Emergency Preparedness
Offices in cities like Mumbai and Chennai had to shut down due to heavy downpour. Organizations with remote work policies continued business operations, while others suffered losses.
Building Independent Critical Thinking Skills
Remote working helps groom employees into critical thinkers by promoting individual accountability and decision-making.
Building Trust
Managers and employees must trust each other. Remote workers often show increased responsibility and productivity.
Diversity and Inclusion
Remote work enables those who can't commute—like new parents or older professionals—to contribute meaningfully. It helps build a multi-generational, inclusive workforce.
“While the thought of working remotely appeals to a lot of people, it’s not for everyone... it takes a certain kind of person.” — Krisha Buehler, HR Head at BELAY
10 Steps to Managing Remote Teams Effectively
1. Invest in the Right Technology
Use AI-driven hiring tools like Recruit or Zapier for better screening and tracking of applicants. Free eBook
2. Chalk Out the Right Processes
Share clear hiring processes and onboarding kits to ensure candidates understand the company culture and expectations.
3. Explain Your Vision Well
Sell your organizational vision with purpose, especially since remote hires don’t experience daily in-office culture.
4. Focus on Transparency
Set honest expectations during hiring. Ensure candidates understand both the flexibility and responsibility of remote work.
5. Set Reasonable Expectations
Define work hours, responsibilities, and deliverables clearly for remote employees.
6. Ensure Data Security
Use encrypted WANs, VPNs, and security protocols to protect sensitive data. Free eBook
7. Deploy Experts Wherever Needed
Consult experts when implementing new tech and strategies for remote workforce management.
8. Build a Sense of Community
Keep remote workers engaged with recognition programs and simple appreciation gestures. Learn more
9. Don’t Ignore Their Learning & Development
Use e-learning and Learning Management Systems (LMS) to offer consistent development opportunities. More info
10. Don’t Forget Face-to-Face Interaction
Organize in-person meetings occasionally to build stronger team relationships.
Challenges of Managing Remote Teams
1. Communication Barriers
- Lack of face-to-face interaction may cause misunderstandings.
- Time zone differences slow down decision-making.
2. Cultural Differences
- Diverse work ethics and communication styles can lead to friction.
- Language nuances impact clarity.
3. Monitoring and Productivity
- It’s difficult to assess remote employee performance directly.
- Balance issues may lead to burnout or disengagement.
4. Team Cohesion and Culture
- It’s harder to create team spirit without regular personal interactions.
- Isolation can affect mental well-being.
5. Technology Dependence and Issues
- Heavy reliance on tech means failures can disrupt work.
- Not all employees may be comfortable with digital tools.
6. Data Security and Privacy
- Remote setups increase risk exposure.
- Privacy protection becomes more complex.
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