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Interview as a Service - Optimizing Tech Hiring for Efficient Recruitment

Interview as a Service - Optimizing Tech Hiring for Efficient Recruitment

Author
Nischal V Chadaga
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November 10, 2024
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4 min read
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Hiring trends are continuously evolving over the ages to keep pace with the latest technological advances. Hiring processes are being optimized almost every day to suit the ever-changing policies of tech recruitment. Interview as a service is one such byproduct of the technological evolution across the globe. More and more tech firms are turning to online recruitment tools to identify, assess, evaluate and hire new talent. If you are looking for an efficient tech hiring process that guarantees a positive candidate experience, then using an interview as a service platform is your answer. This article will explain in detail how Interview as a Service platforms have been instrumental in helping organizations hire new talent effortlessly, efficiently and on time without them having to conduct the process themselves.

AI recruitment tools – what is interview as a service platform?

As the name suggests, the interview as a service or IAAS is an online recruitment platform that helps tech giants streamline their hiring process by conducting multiple interviews on their behalf. Internet as a service platforms are beneficial for mass recruitment drives, especially when companies do not have the capacity to spare their HR workforce to recruit multiple people at a time.

Technical recruitment differs from other recruitment forms as they require HR personnel to be familiar with technical workflows to conduct interviews. Proctored coding tests have to be overseen by tech experts to evaluate the results. Since tech recruitment is an intricate job, interview as a service platforms come to companies’ rescue. These platforms employ the industry experts to conduct extensive interview sessions, evaluate aspiring candidates, assess their answers and finally, confirm their selection. IAAS is one of the few automated tech hiring platforms which guarantee the desirable results. They employ AI-driven recruitment tools to optimize the process, thus producing results within a short period of time.

How Interview as a Service Works

IAAS platforms employ candidate assessment software that help them proctor coding tests within no time. This entire process is overseen by technological experts who are adept at evaluating the correctness of technical codes. Here is how IaaS platforms help companies expedite their tech hiring process.

Submitting request for tech talent acquisition

When HR departments identify the need for tech talent acquisition, they approach IaaS platforms to expedite the process. Remote interviewing solutions are the best way for companies to streamline tech hiring process. Companies send the job descriptions, alongwith other internal requirements to Internet as a service platforms, conduct meetings to discuss the deliverables and finally, hand over the recruitment process to the respective virtual interview platform. The company’s role ends here temporarily.

Finding the right candidate

IaaS platforms employ AI-powered algorithms to help companies scout candidates whose resumes match the job descriptions and finally, allot experts in tech hiring to interview and assess the selected candidates. Recruitment automation makes it possible for them to find and match with the right candidates for the job. The next stage involves conducting tech interviews to determine the worthiness of the selected candidates.

Tech interviews

Interview as a Service platforms offer efficient tech interview services and expedite the process in very short time periods. In this part of the process, candidates undergo proctored coding assignments for evaluation and industry experts interview the candidates who pass their assessments. IaaS is a virtual interview platform on which aspiring candidates can schedule interviews as per their convenience. This feature ensures a positive candidate experience in tech hiring. Interviews can be conducted live or asynchronously, often utilizing video technology for remote assessments.

Feedback and Reporting:

Once the online interviews are over, IaaS teams meet with the respective organization for feedback. They provide detailed feedback by sending video recordings for review by in-house hiring teams.

The steps listed above provide an overview of the actual process of companies employing IaaS which is also one of the most efficient remote interview solutions for tech.

Key Benefits of Interview as a Service

There are several reasons why organisations should consider employing remote interview solutions for tech hiring. They help expedite the hiring process and ensure quality with their AI-driven software and streamlined recruitment processes. This is where online recruitment software like HackerEarth plays a part. Their AI-driven technology lets you create tailored coding tests to evaluate tech candidates at scale, thus facilitating a systematic tech hiring process. Here are a few other ways in which companies can benefit from automated tech hiring platforms.

Efficiency and Speed

The best part about IaaS is the speed at which they deliver. Companies can receive a list of qualified candidates within days than weeks or months. For example, FloCareer, an IaaS platform, claims to help hire tech talent in just two days.

Scalability

IaaS platforms employ scalable tech hiring strategies that allow companies to conduct numerous interviews for multiple roles. This multifunctional aspect of an Internet as a Service platform is what makes it unique. Organizations can breathe easy once they have outsourced their hiring process to an IaaS platform.

Access to Expertise

Many IaaS providers have a network of seasoned professionals with deep industry knowledge. This expertise not only enhances the quality of assessments but also ensures that candidates are evaluated against relevant criteria tailored to specific job roles36.

Enhanced Candidate Experience: Candidates benefit from a more streamlined and user-friendly interview process. They can schedule interviews at their convenience and receive prompt feedback, reducing anxiety associated with traditional interviewing methods1.

Implementing Interview as a Service

To effectively implement IaaS in tech recruitment, organizations should consider the following steps:

Choose the Right Platform: There are numerous IaaS providers available, each offering different features and expertise. Companies should evaluate platforms based on their specific needs, such as technical skills required, scalability options, and user experience.

Define Clear Objectives: Organizations must clearly outline their hiring objectives and desired candidate profiles to ensure that the IaaS platform can tailor its services effectively.

Integrate with Existing Processes: IaaS should complement existing recruitment processes rather than replace them entirely. Integrating these services with traditional methods can create a hybrid approach that maximizes efficiency while maintaining personal touchpoints.

Monitor Outcomes: Continuous evaluation of the IaaS process is crucial for ensuring its effectiveness. Companies should track metrics such as time-to-hire, candidate satisfaction, and quality of hires to assess the impact of outsourcing interviews.

What are the challenges faced by IaaS platforms? What are the Solutions?

While IaaS offers numerous advantages, there are challenges that organizations must navigate:

Dependence on External Providers: Relying heavily on external services can lead to challenges in maintaining control over the hiring process. Companies should ensure they remain actively involved in defining hiring standards and expectations.

Data Security Concerns: Sharing sensitive candidate information with third-party platforms raises data security concerns. Organizations must ensure that chosen providers comply with relevant data protection regulations.

Conclusion

Interview as a Service represents a significant advancement in tech recruitment strategies, addressing many inefficiencies associated with traditional hiring methods. By leveraging expert interviewers and advanced technology, organizations can optimize their recruitment processes, reduce bias, and enhance candidate experiences.

As tech companies continue to compete for top talent in an increasingly crowded market, adopting innovative solutions like IaaS will be crucial for staying ahead. By embracing this model, businesses not only streamline their hiring processes but also position themselves better to attract and retain the skilled professionals they need to thrive in today’s dynamic landscape.

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Author
Nischal V Chadaga
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November 10, 2024
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4 min read
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Vibe Coding: Shaping the Future of Software

A New Era of CodeVibe coding is a new method of using natural language prompts and AI tools to generate code. I have seen firsthand that this change makes software more accessible to everyone. In the past, being able to produce functional code was a strong advantage for developers. Today,...

A New Era of Code

Vibe coding is a new method of using natural language prompts and AI tools to generate code. I have seen firsthand that this change makes software more accessible to everyone. In the past, being able to produce functional code was a strong advantage for developers. Today, when code is produced quickly through AI, the true value lies in designing, refining, and optimizing systems. Our role now goes beyond writing code; we must also ensure that our systems remain efficient and reliable.

From Machine Language to Natural Language

I recall the early days when every line of code was written manually. We progressed from machine language to high-level programming, and now we are beginning to interact with our tools using natural language. This development does not only increase speed but also changes how we approach problem solving. Product managers can now create working demos in hours instead of weeks, and founders have a clearer way of pitching their ideas with functional prototypes. It is important for us to rethink our role as developers and focus on architecture and system design rather than simply on typing code.

The Promise and the Pitfalls

I have experienced both sides of vibe coding. In cases where the goal was to build a quick prototype or a simple internal tool, AI-generated code provided impressive results. Teams have been able to test new ideas and validate concepts much faster. However, when it comes to more complex systems that require careful planning and attention to detail, the output from AI can be problematic. I have seen situations where AI produces large volumes of code that become difficult to manage without significant human intervention.

AI-powered coding tools like GitHub Copilot and AWS’s Q Developer have demonstrated significant productivity gains. For instance, at the National Australia Bank, it’s reported that half of the production code is generated by Q Developer, allowing developers to focus on higher-level problem-solving . Similarly, platforms like Lovable enable non-coders to build viable tech businesses using natural language prompts, contributing to a shift where AI-generated code reduces the need for large engineering teams. However, there are challenges. AI-generated code can sometimes be verbose or lack the architectural discipline required for complex systems. While AI can rapidly produce prototypes or simple utilities, building large-scale systems still necessitates experienced engineers to refine and optimize the code.​

The Economic Impact

The democratization of code generation is altering the economic landscape of software development. As AI tools become more prevalent, the value of average coding skills may diminish, potentially affecting salaries for entry-level positions. Conversely, developers who excel in system design, architecture, and optimization are likely to see increased demand and compensation.​
Seizing the Opportunity

Vibe coding is most beneficial in areas such as rapid prototyping and building simple applications or internal tools. It frees up valuable time that we can then invest in higher-level tasks such as system architecture, security, and user experience. When used in the right context, AI becomes a helpful partner that accelerates the development process without replacing the need for skilled engineers.

This is revolutionizing our craft, much like the shift from machine language to assembly to high-level languages did in the past. AI can churn out code at lightning speed, but remember, “Any fool can write code that a computer can understand. Good programmers write code that humans can understand.” Use AI for rapid prototyping, but it’s your expertise that transforms raw output into robust, scalable software. By honing our skills in design and architecture, we ensure our work remains impactful and enduring. Let’s continue to learn, adapt, and build software that stands the test of time.​

Ready to streamline your recruitment process? Get a free demo to explore cutting-edge solutions and resources for your hiring needs.

Guide to Conducting Successful System Design Interviews in 2025

What is Systems Design?Systems Design is an all encompassing term which encapsulates both frontend and backend components harmonized to define the overall architecture of a product.Designing robust and scalable systems requires a deep understanding of application, architecture and their underlying components like networks, data, interfaces and modules.Systems Design, in its...

What is Systems Design?

Systems Design is an all encompassing term which encapsulates both frontend and backend components harmonized to define the overall architecture of a product.

Designing robust and scalable systems requires a deep understanding of application, architecture and their underlying components like networks, data, interfaces and modules.

Systems Design, in its essence, is a blueprint of how software and applications should work to meet specific goals. The multi-dimensional nature of this discipline makes it open-ended – as there is no single one-size-fits-all solution to a system design problem.

What is a System Design Interview?

Conducting a System Design interview requires recruiters to take an unconventional approach and look beyond right or wrong answers. Recruiters should aim for evaluating a candidate’s ‘systemic thinking’ skills across three key aspects:

How they navigate technical complexity and navigate uncertainty
How they meet expectations of scale, security and speed
How they focus on the bigger picture without losing sight of details

This assessment of the end-to-end thought process and a holistic approach to problem-solving is what the interview should focus on.

What are some common topics for a System Design Interview

System design interview questions are free-form and exploratory in nature where there is no right or best answer to a specific problem statement. Here are some common questions:

How would you approach the design of a social media app or video app?

What are some ways to design a search engine or a ticketing system?

How would you design an API for a payment gateway?

What are some trade-offs and constraints you will consider while designing systems?

What is your rationale for taking a particular approach to problem solving?

Usually, interviewers base the questions depending on the organization, its goals, key competitors and a candidate’s experience level.

For senior roles, the questions tend to focus on assessing the computational thinking, decision making and reasoning ability of a candidate. For entry level job interviews, the questions are designed to test the hard skills required for building a system architecture.

The Difference between a System Design Interview and a Coding Interview

If a coding interview is like a map that takes you from point A to Z – a systems design interview is like a compass which gives you a sense of the right direction.

Here are three key difference between the two:

Coding challenges follow a linear interviewing experience i.e. candidates are given a problem and interaction with recruiters is limited. System design interviews are more lateral and conversational, requiring active participation from interviewers.

Coding interviews or challenges focus on evaluating the technical acumen of a candidate whereas systems design interviews are oriented to assess problem solving and interpersonal skills.

Coding interviews are based on a right/wrong approach with ideal answers to problem statements while a systems design interview focuses on assessing the thought process and the ability to reason from first principles.

How to Conduct an Effective System Design Interview

One common mistake recruiters make is that they approach a system design interview with the expectations and preparation of a typical coding interview.
Here is a four step framework technical recruiters can follow to ensure a seamless and productive interview experience:

Step 1: Understand the subject at hand

  • Develop an understanding of basics of system design and architecture
  • Familiarize yourself with commonly asked systems design interview questions
  • Read about system design case studies for popular applications
  • Structure the questions and problems by increasing magnitude of difficulty

Step 2: Prepare for the interview

  • Plan the extent of the topics and scope of discussion in advance
  • Clearly define the evaluation criteria and communicate expectations
  • Quantify constraints, inputs, boundaries and assumptions
  • Establish the broader context and a detailed scope of the exercise

Step 3: Stay actively involved

  • Ask follow-up questions to challenge a solution
  • Probe candidates to gauge real-time logical reasoning skills
  • Make it a conversation and take notes of important pointers and outcomes
  • Guide candidates with hints and suggestions to steer them in the right direction

Step 4: Be a collaborator

  • Encourage candidates to explore and consider alternative solutions
  • Work with the candidate to drill the problem into smaller tasks
  • Provide context and supporting details to help candidates stay on track
  • Ask follow-up questions to learn about the candidate’s experience

Technical recruiters and hiring managers should aim for providing an environment of positive reinforcement, actionable feedback and encouragement to candidates.

Evaluation Rubric for Candidates

Facilitate Successful System Design Interview Experiences with FaceCode

FaceCode, HackerEarth’s intuitive and secure platform, empowers recruiters to conduct system design interviews in a live coding environment with HD video chat.

FaceCode comes with an interactive diagram board which makes it easier for interviewers to assess the design thinking skills and conduct communication assessments using a built-in library of diagram based questions.

With FaceCode, you can combine your feedback points with AI-powered insights to generate accurate, data-driven assessment reports in a breeze. Plus, you can access interview recordings and transcripts anytime to recall and trace back the interview experience.

Learn how FaceCode can help you conduct system design interviews and boost your hiring efficiency.

How Candidates Use Technology to Cheat in Online Technical Assessments

Impact of Online Assessments in Technical Hiring In a digitally-native hiring landscape, online assessments have proven to be both a boon and a bane for recruiters and employers. The ease and...

Impact of Online Assessments in Technical Hiring


In a digitally-native hiring landscape, online assessments have proven to be both a boon and a bane for recruiters and employers.

The ease and efficiency of virtual interviews, take home programming tests and remote coding challenges is transformative. Around 82% of companies use pre-employment assessments as reliable indicators of a candidate's skills and potential.

Online skill assessment tests have been proven to streamline technical hiring and enable recruiters to significantly reduce the time and cost to identify and hire top talent.

In the realm of online assessments, remote assessments have transformed the hiring landscape, boosting the speed and efficiency of screening and evaluating talent. On the flip side, candidates have learned how to use creative methods and AI tools to cheat in tests.

As it turns out, technology that makes hiring easier for recruiters and managers - is also their Achilles' heel.

Cheating in Online Assessments is a High Stakes Problem



With the proliferation of AI in recruitment, the conversation around cheating has come to the forefront, putting recruiters and hiring managers in a bit of a flux.



According to research, nearly 30 to 50 percent of candidates cheat in online assessments for entry level jobs. Even 10% of senior candidates have been reportedly caught cheating.

The problem becomes twofold - if finding the right talent can be a competitive advantage, the consequences of hiring the wrong one can be equally damaging and counter-productive.

As per Forbes, a wrong hire can cost a company around 30% of an employee's salary - not to mention, loss of precious productive hours and morale disruption.

The question that arises is - "Can organizations continue to leverage AI-driven tools for online assessments without compromising on the integrity of their hiring process? "

This article will discuss the common methods candidates use to outsmart online assessments. We will also dive deep into actionable steps that you can take to prevent cheating while delivering a positive candidate experience.

Common Cheating Tactics and How You Can Combat Them


  1. Using ChatGPT and other AI tools to write code

    Copy-pasting code using AI-based platforms and online code generators is one of common cheat codes in candidates' books. For tackling technical assessments, candidates conveniently use readily available tools like ChatGPT and GitHub. Using these tools, candidates can easily generate solutions to solve common programming challenges such as:
    • Debugging code
    • Optimizing existing code
    • Writing problem-specific code from scratch
    Ways to prevent it
    • Enable full-screen mode
    • Disable copy-and-paste functionality
    • Restrict tab switching outside of code editors
    • Use AI to detect code that has been copied and pasted
  2. Enlist external help to complete the assessment


    Candidates often seek out someone else to take the assessment on their behalf. In many cases, they also use screen sharing and remote collaboration tools for real-time assistance.

    In extreme cases, some candidates might have an off-camera individual present in the same environment for help.

    Ways to prevent it
    • Verify a candidate using video authentication
    • Restrict test access from specific IP addresses
    • Use online proctoring by taking snapshots of the candidate periodically
    • Use a 360 degree environment scan to ensure no unauthorized individual is present
  3. Using multiple devices at the same time


    Candidates attempting to cheat often rely on secondary devices such as a computer, tablet, notebook or a mobile phone hidden from the line of sight of their webcam.

    By using multiple devices, candidates can look up information, search for solutions or simply augment their answers.

    Ways to prevent it
    • Track mouse exit count to detect irregularities
    • Detect when a new device or peripheral is connected
    • Use network monitoring and scanning to detect any smart devices in proximity
    • Conduct a virtual whiteboard interview to monitor movements and gestures
  4. Using remote desktop software and virtual machines


    Tech-savvy candidates go to great lengths to cheat. Using virtual machines, candidates can search for answers using a secondary OS while their primary OS is being monitored.

    Remote desktop software is another cheating technique which lets candidates give access to a third-person, allowing them to control their device.

    With remote desktops, candidates can screen share the test window and use external help.

    Ways to prevent it
    • Restrict access to virtual machines
    • AI-based proctoring for identifying malicious keystrokes
    • Use smart browsers to block candidates from using VMs

Future-proof Your Online Assessments With HackerEarth

HackerEarth's AI-powered online proctoring solution is a tested and proven way to outsmart cheating and take preventive measures at the right stage. With HackerEarth's Smart Browser, recruiters can mitigate the threat of cheating and ensure their online assessments are accurate and trustworthy.
  • Secure, sealed-off testing environment
  • AI-enabled live test monitoring
  • Enterprise-grade, industry leading compliance
  • Built-in features to track, detect and flag cheating attempts
Boost your hiring efficiency and conduct reliable online assessments confidently with HackerEarth's revolutionary Smart Browser.
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