Amazon Development Centre Pvt. Ltd.
Amazon Development Centre Pvt. Ltd.
Jobs / Business Research Analyst I

Business Research Analyst I
Posted on: 4th July, 2019 | Closed

Skills Java, Python
Experience 2-4 years exp
Cost to Company INR 13.0L+
Job Location Bangalore, Chennai
Openings 20
How to apply Take a 6 days 5 hrs 55 mins screening test organized by Amazon Development Centre Pvt. Ltd..
  • Opening time: Aug 05, 2019 07:30 AM UTC
  • Closing time: Aug 11, 2019 01:25 PM UTC
Note: You can take the test anytime between the given duration

About Team:

The RBS group in Chennai is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. As a Business Research Analyst with RBS, you will work with product, technology and operations teams to drive complex data and trend analyses to root cause issues and propose ways to reduce concessions, thereby contributing to improved customer experience on Amazon. You will also be responsible for identifying and driving new opportunities based on customer and business data and measuring the performance of the same.

Overview of the role:

An ideal candidate will be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. You will also be passionate about helping the team make great decisions based on data, possess exceptional skills in project management and data reporting, and be interested in the e-commerce industry. You will be detail-oriented and organized, capable of handling multiple projects at once, and capable of dealing with ambiguity and rapidly changing priorities. You will have strong expertise in process optimizations and systems thinking and will be required to engage directly with multiple internal teams to drive business projects for the RBS team. Candidates must be successful both as individual contributors and in a team environment and must be obsessed with serving the customer. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and comfortable working in a deadline-driven work environment.

Responsibilities Include:

Works across the team(s) and Ops organization at country, regional and/or cross-regional level to drive improvements and enables to implement solutions for customer, cost savings in process workflow, systems configuration and performance metrics. Leads projects and opportunities across the Operations (FCs, Sortation, logistic centers, Supply Chain, Transportation, Engineering ...) that are business critical, and may be global in nature.

  • Leads from medium to large complex, cross-functional strategic projects and opportunities.
  • Prioritizes projects and feature sets, evaluate and set stakeholders expectations for Amazon’s marketplace: country, regional and/or cross-regional level.
  • Writes clear and detailed functional specifications based on business requirements as well as writes and reviews business cases.
  • Applies the rigorous approach to problem-solving.
  • Highly analytical skills needed to interpret large data sets.
  • Performs root cause analysis by understanding the data need, get data / pull the data and analyze it to form the hypothesis and validate it using data.
  • Find the scalable solution for the business problem by executing pilots and build Deterministic and ML model (plug and play on readymade ML models and using python skills).
  • Structures and develops implementation plans and works with Ops leaders to pilot and test new solutions and then roll-out across the broader Ops organization at country/cross-country and/or cross-regional level.
  • Credible business partner to Amazon’s Operations network.
  • Manages critical relations with external partners (e.g. vendors) and contractors from the initial phase of the project to its execution.
  • Possesses relevant understanding and experience on operational processes and workflow. Able to dive deep in the operational process to correct underperforming parts and acts as a troubleshooter.
  • Provides technical/operational guidance to the teams, managers, and field personnel on their projects or part of the medium to large project and processes.
  • Is consulted regarding operation model, and, for higher levels is considered as a formal owner of the Operation model.

Basic Qualifications:


  • At least 24 months and above of prior work experience. Minimum 1Year relevant experience on analytics and delivering the project using ML and Python skills.
  • Strong analytical skills – has the ability to ask the right questions, analyze data, draws a conclusion by making appropriate assumptions
  • Operate in a fast-moving and ambiguous environment and take ownership of achieving business objectives. Organization skills – demonstrated ability to work independently to make complex investigations and Dealing with Ambiguity
  • Communication skills – ability to communicate (written and spoken) in English.
  • Ability to communicate complex technical problems in simple plain stories
  • Ability to present information professionally & concisely with supporting data, conduct root cause analysis using data, provide recommendations for solutions and action plans based on deep-dive outcomes to eliminate defects.
  • Work effectively & independently in a fast-paced environment with tight deadlines
  • Ability to engage with cross-functional teams and gather project/program requirements
  • Outstanding attention to detail; Exceptional problem-solving skills
  • Experience in modeling complex business scenarios


  • Proficiency in SQL and Advanced Excel (Array and Statistical formulas)
  • Able to produce data. Understand SQL.
  • Familiar with systems, scripting – depending on the level of experience.
  • Ability to use ML models to build scalable solutions
  • Proficiency in Python
  • Understanding of visualization tools such as Tableau
  • Experience of managing Extract, Transform and Load (ETL) jobs
  • Bachelor’s degree in Engineering, Mathematics, Statistics or related field
  • Automate the report generation process through the use of tools and programming techniques: such as SQL, SAS, DW concepts & advanced Excel.
  • Mine Data Warehousing (DW) platforms
About Amazon Development Centre Pvt. Ltd.

When launched in 1995, it was with the mission “To be Earth’s most customer-centric company.” What does this mean? It's simple. We're a company that obsesses over our customers. Our actions, goals, projects, programs and inventions begin and end with the customer top of mind. In other words, we start with the customer and work backwards. When we hit on something that is really working for customers, we double-down on it with hopes to turn it into an even bigger success. However, it’s not always as clean as that. Inventing is messy, and over time, it’s certain that we’ll fail at some big bets too.

You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? Our approach remains the same as it was on Amazon’s very first day — to make smart, fast decisions, stay nimble, innovate and invent, and focus on delighting customers.

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