SyneHack 201.7

1198 Registered Allowed team size: 1 - 3

Winners are announced.

idea phase
starts on:
Mar 02, 2017, 06:30 PM
ends on:
Apr 09, 2017, 06:25 PM
starts on:
Apr 21, 2017, 11:30 PM
ends on:
Apr 22, 2017, 11:30 PM



To view the shortlisted teams, please click here

Hackers create new inventions, come up with amazing new ideas, work tirelessly, persevere toward genius, and seize the opportunity to innovate, collaborate and ultimately achieve their programming goals. That is why we’re calling all Hackers to enter SyneHack 201.7 - Synechron’s first Artificial Intelligence (AI) Hackathon.

At Synechron, our focus has always been to facilitate a quantum leap in innovation while supporting the financial services industry that is undergoing a phase of digital transformation like never before. The occurrence of proven technologies like Artificial Intelligence and cutting-edge technologies like Blockchain bring with them a plethora of opportunities for financial services. Synechron’s cutting-edge solutions for Artificial Intelligence and Blockchain draw on its Digital, Business Consulting and Technology expertise to solve complex financial services business challenges with custom applications.

Continuing in that spirit of innovation, Synechron presents SyneHack 201.7 – an AI Hackathon to inspire new innovation in Artificial Intelligence within the financial services sector. If you’re a technology enthusiast or a developer who wants to stand at the cutting-edge of innovation, register to participate and compete today!

About Synechron

Synechron, one of the fastest-growing digital, business consulting & technology services providers, is a $400 million firm based in New York. Since inception in 2001, Synechron has been on a steep growth trajectory. With 7,000+ professionals operating in 18 countries across the world, it has presence across USA, Canada, UK, France, The Netherlands, Switzerland, Luxembourg, Serbia, Hungary, Germany, Italy, UAE, Singapore, Hong Kong, Philippines, Japan, Australia and Development Centers in India.

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Identifying Unhappy Bank Customers – with AI

In any bank, customer satisfaction is a key measure of success. Unhappy customers don't stick around and rarely voice their dissatisfaction before discontinuing services with the bank.

Banks want to identify unhappy customers early in their relationship to take proactive steps to improve the banking experience and retain existing customers, but this is difficult with current operations, technologies, and data.

In this competition, you will conceptualize and build an application that can process structured and unstructured data to eventually predict the likelihood of customer drop-off based on their level of satisfaction with their banking experience.


  • Customer Data
  • Image(s) captured when the customers walk into the bank
  • Voice tracked through when the customers walk into the bank or speak through customer service channels
  • Unstructured data received as feedback through email.

Expected outcome:

  • Group the customers based on the account type, banking features and branch
  • Predict the likelihood of customers leaving the bank and reasoning behind the same

You can find all the data inputs here:

Prizes INR 250000 in prizes

Main Prizes
First Prize
INR 1,50,000
Second Prize
INR 1,00,000

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