Code for Karnataka: "GOK-Mobile10X Appathon"

Department: Department of Employment& Training

Existing Situation: About 350,000 youth are registered in the employment exchanges in Karnataka. The department maps employment opportunities to the Youth with requirements from various companies, government departments.Currently, they get engaged & Informed by the employment exchanges through:

• Physical interactions like Job Mela or visit to exchange.

• Newspaper Advertisements

• Website.

Areas to address:

1. Use the accessibility of mobile phones to improve the existing registration process in employment exchanges.

2. Use Mobile Tech to improve the present system of passing relevant information to the employable youth.

3. Use mobile tech to provide skill development courses for the Youth on a regular basis.

4. Solution to seamlessly integrate with the existing system.

Department: Department of Municipal Administration

Areas to address:

• Help the socially conscious citizens of Bangalore use mobile tech and reach of mobile phone to contribute in Clean Bangalore and overall “Swachh Bharat” program.

• Help citizen update the authorities about the situation on ground?

• Use mobile tech help in Garbage Segregation in Bangalore?

• Aid the authorities to take actions based on the overall big picture emerging from the citizen inputs.

• Enable the citizens to keep a check on escalations in own area and help improve it on fast track.

Department: Department of Urban Land Transport

Target Audience:

• All citizens who may ever need to report an Accident FIR.
• Presently the citizens inform police on Police Help line but have to visit the Police station to file the FIR.
• The police personal who reach the spot late may lose the opportunity to get the instant picture of the accident.
• The statements of the involved parties have to be taken as final where as it may have been witnessed by many.

Areas to address:

• Make use of the massive reach and technology of mobile phone to improve the present system of reporting a road accident and registering an Accident FIR

• Help police authorities use the system for quick response and verify the FIR?

• Use geo tagging tech to improve the present system and timings of medical assistance in the case of non-fatal accidents.

• Use generated data to make policy decisions on the subject of road safety.

• As a handy tool for citizens to use whenever they witness any small or big accident on the roads.

• The app design to assist citizens to file the accident FIR complaint easily and to the right police station in real time.

• Use crowd sourcing as a tool. Many people reporting the same incident from different angles can help the police to make a better assessment of the situation.

• The Police be able to take actions based on the complaint received and also inform the complainant about it real time so that the citizens feel as a part of the process.

• Intelligent to detect fraud/ incorrect reporting.

Department: Department of Labour

Existing Situation:

• Presently, the citizens who want to report and follow up any child labour incident/practice with Department of Labour (Child Labour Monitoring Cell) can only do so on telephone or by visiting the department.

• The other method of detection is by Random checks made by the department.

Areas to address:

• Use the massive reach and technology of mobile phone to help citizens instantly andcorrectly report any incident / practice of Child Labour in Bangalore/State.

• Enable the reporting citizens to remain updated about the progress of his/her report.

• Allow the citizen to follow up and support on the correction measures taken by the department.

• Design of the system to use the generated data of complaints in making policy decisions.

Department: Department of Municipal Administration

Existing Situation:

• Presently the citizens use the following methods to lodge a complaint /grievance with the Department of Municipal Administration.

  (i) Through Call Center
  (ii) Written Application
  (iii) On line Web Form

Areas to address:

• Use the accessibility of mobile phones to improve upon the existing options of lodging complaints/grievances.

• Best use of the mobile technology to improve upon the correctness and speed of reporting and redressal.

• Help the DMA use the system for quick response and early resolution of the complaint.

• Use location information from the generated data be used to make policy decisions on specific area of complaints.

• Help relevant authorities use Mobile tech to update the backend from the point of location for a quick solution of the complaint.