Airbus Group India Pvt Ltd
Airbus Group India Pvt Ltd
Bangalore
2 Followers
Jobs / Functional Specialist – Associate Systems engineer

Functional Specialist – Associate Systems engineer
Posted on: 15th April, 2021 | Closed

Experience 0-10 years exp
Cost to Company Best in Industry
Job Location Bengaluru
How to apply Take a 2 hrs 30 mins screening test organized by Airbus Group India Pvt Ltd.
  • Opening time: May 07, 2021 12:30 PM UTC
  • Closing time: May 09, 2021 06:25 PM UTC
Note: You can take the test anytime between the given duration

Functional Accessibility Specialist is responsible in term on Access management for Applications managed by Airbus Specific Engineering & PLM applications

He/she should be able to analyze and resolve issues independently and work proactively to ensure the maximum availability of the users in the application.

He/she will take part in the specifications for the takeover of new applications in terms of access management.

Team Spirit is requested.

Qualification & Experience:

  • Engineering graduate (preferably in Computer Science)
  • Ability to learn and master Airbus specific Engineering & PLM applications.
  • Complex problem solving, ability to diagnose, reproduce & address application issues
  • Good understanding of server architecture and Engineering applications.
  • Working knowledge of SQL Databases.
  • Working knowledge of Linux operations and commands
  • Understanding the ITIL process is an advantage.
  • Good understanding on Incident management and knowledge management.
  • Excellent communication and presentation skills
  • Complex problem solving, ability to diagnose, reproduce & address application
  • Knowledge of Semaphore ( Service Now) : Process & KPI
  • Unix, FTS and SFS knowledge appreciated
  • Product Lifecycle Management understanding appreciated
  • Expertise in Excel appreciated ( Provide KPI quickly)

Responsibilities:

  • His/her primary functions are knowledge of the Applications in term on Access Management and the link with REACT application. In the application:
  • Global knowledge in terms of access management
  • Documentation Creation or Update ( mainly dedicated to Operational team)
  • Update of the structure if it is needed
  • Project creation
  • For REACT ( Request End-user Accessibility Common Tool)
  • Knowledge of the global process (Integration, Workflow, Actors)
  • Preparation for the integration of the applications in REACT ( New or Update)
  • His/her functions also are incident / problem management, Major issues resolution, functional support &
  • Continuous Service Improvements. End-to-end responsibility to assure
  • Analyze and propose/implement to Improve incident resolution quality
  • Perform incident categorization/classification & find out critical issues/most popular incidents and do root cause analysis
  • Perform root cause analysis for critical incidents & trend analysis for proactive measures
  • Write/Update knowledge management articles with incident analysis
  • Raise and maintain the awareness and knowledge of Applications and related methods within the team organization.
  • Contribute to continuous improvement initiatives on demand
  • Excellent communication skills to work in a globally distributed team
  • Develop good understanding on the End to End process in terms of Airbus Specific Engineering & PLM applications in Airbus:
  • STARLING
  • UEANG Tool Process
  • LDAP environment
  • Link LDAP Applications

Success Metrics:

Success will be measured in a variety of areas, including but not limited to

  • Consistently ensure the on-time delivery and quality (first-time-right) by solving problems, incidents and requests
  • Good Knowledge about the applications managed by the team (REACT and Access Rights) and good knowledge transfer to the operational accessibility team.
  • Achieve customer satisfaction
About Airbus Group India Pvt Ltd

Airbus is an international reference in the aerospace sector. They design, manufacture and deliver industry-leading commercial aircraft, helicopters, military transports, satellites, and launch vehicles, as well as providing data services, navigation, secure communications, urban mobility and other solutions for customers on a global scale.

With a forward-looking strategy based on cutting-edge technologies, digital and scientific excellence, they aim for a better-connected, safer and more prosperous world.

Visit them at: www.airbus.com

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