Airbus Group India Pvt Ltd
Airbus Group India Pvt Ltd
Bangalore
1 Followers
Jobs / Functional Specialist – Associate Systems engineer

Functional Specialist – Associate Systems engineer
Posted on: 15th April, 2021 | Active

Experience 0-10 years exp
Cost to Company Best in Industry
Job Location Bengaluru
How to apply Take a 2 hrs 30 mins screening test organized by Airbus Group India Pvt Ltd.
  • Opening time: May 07, 2021 12:30 PM UTC
  • Closing time: May 09, 2021 06:25 PM UTC
Note: You can take the test anytime between the given duration
The test is live now. Start Test

Functional Accessibility Specialist is responsible in term on Access management for Applications managed by Airbus Specific Engineering & PLM applications

He/she should be able to analyze and resolve issues independently and work proactively to ensure the maximum availability of the users in the application.

He/she will take part in the specifications for the takeover of new applications in terms of access management.

Team Spirit is requested.

Qualification & Experience:

  • Engineering graduate (preferably in Computer Science)
  • Ability to learn and master Airbus specific Engineering & PLM applications.
  • Complex problem solving, ability to diagnose, reproduce & address application issues
  • Good understanding of server architecture and Engineering applications.
  • Working knowledge of SQL Databases.
  • Working knowledge of Linux operations and commands
  • Understanding the ITIL process is an advantage.
  • Good understanding on Incident management and knowledge management.
  • Excellent communication and presentation skills
  • Complex problem solving, ability to diagnose, reproduce & address application
  • Knowledge of Semaphore ( Service Now) : Process & KPI
  • Unix, FTS and SFS knowledge appreciated
  • Product Lifecycle Management understanding appreciated
  • Expertise in Excel appreciated ( Provide KPI quickly)

Responsibilities:

  • His/her primary functions are knowledge of the Applications in term on Access Management and the link with REACT application. In the application:
  • Global knowledge in terms of access management
  • Documentation Creation or Update ( mainly dedicated to Operational team)
  • Update of the structure if it is needed
  • Project creation
  • For REACT ( Request End-user Accessibility Common Tool)
  • Knowledge of the global process (Integration, Workflow, Actors)
  • Preparation for the integration of the applications in REACT ( New or Update)
  • His/her functions also are incident / problem management, Major issues resolution, functional support &
  • Continuous Service Improvements. End-to-end responsibility to assure
  • Analyze and propose/implement to Improve incident resolution quality
  • Perform incident categorization/classification & find out critical issues/most popular incidents and do root cause analysis
  • Perform root cause analysis for critical incidents & trend analysis for proactive measures
  • Write/Update knowledge management articles with incident analysis
  • Raise and maintain the awareness and knowledge of Applications and related methods within the team organization.
  • Contribute to continuous improvement initiatives on demand
  • Excellent communication skills to work in a globally distributed team
  • Develop good understanding on the End to End process in terms of Airbus Specific Engineering & PLM applications in Airbus:
  • STARLING
  • UEANG Tool Process
  • LDAP environment
  • Link LDAP Applications

Success Metrics:

Success will be measured in a variety of areas, including but not limited to

  • Consistently ensure the on-time delivery and quality (first-time-right) by solving problems, incidents and requests
  • Good Knowledge about the applications managed by the team (REACT and Access Rights) and good knowledge transfer to the operational accessibility team.
  • Achieve customer satisfaction
About Airbus Group India Pvt Ltd

Airbus is an international reference in the aerospace sector. They design, manufacture and deliver industry-leading commercial aircraft, helicopters, military transports, satellites, and launch vehicles, as well as providing data services, navigation, secure communications, urban mobility and other solutions for customers on a global scale.

With a forward-looking strategy based on cutting-edge technologies, digital and scientific excellence, they aim for a better-connected, safer and more prosperous world.

Visit them at: www.airbus.com

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