Murali Krishna

Designer at HackerEarth
Bangalore
Education:
AIGA - Asian Institute of Gaming and Animation
Profile
Experience
Projects
Publications
Education
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Language Activity
Work Experience
Designer
Graphic Designer
Nispana Innovative Platforms , Bangalore, Karnataka, India
May 2014 - Sep 2014 (5 months)
3D Artist
Dumadu Games Pvt Ltd, Bangalore, Karnataka, India
Feb 2014 - May 2014 (4 months)
Analyst
Temenos India Private Limited, Bangalore, Karnataka, India
Jul 2010 - Oct 2012 (2 years and 4 months)
To provide Non-Technical customer support to clients of different Temenos Banking Products.
Being the first point of contact to the clients, handling client mails and raising new issues and addressing follow ups
Reporting to the technical advisors in the UK and assisting them handle client data
Periodically generating client reports and internal reports
Preparing process documents for different Retail products
Customer support executive
HSBC Global Technologies India Ltd., Bangalore, Karnataka, India
Jul 2008 - Jul 2010 (2 years and 1 months)
Handling inbound customer calls
Assisting customer with banking related queries
Assisting customers make various types on transactions on their account
Working within the framework of HSBC Telephone banking procedures
Selling various banking products depending on customer need
Providing customer satisfaction through service and sales

Achievements:

Have consistently met and exceeded quality objectives
Have received various customer complements and high scores in customer survey in reference to the call
Have helped the team achieve sales and service targets
Have successfully trained new joinee’s on product and procedures
Have been awarded many certificates of appreciation at HSBC for excellent customer service and extremely satisfied Customer Verbatim.
Have also been awarded with the WALL OF FAME at HSBC by the city manager.
Have won several awards for highest number of sales referrals in monthly and weekly competitions at HSBC
Projects
Kala Gita
Dec 2013 - Present (3 years and 5 months)
To create artwork which illustrate the meaning of select verses from the ancient Indian scripture 'Srimad Bhagavad Gita'
Skills: Photoshop | Painting | Digital Art | Drawing
Publications
Kishan and the Song of Krishna
Light of the Self Foundation
22 Jul, 2013
Short stories for children
Education
AIGA - Asian Institute of Gaming and Animation
Professional Diploma in Game art & Design, 3D Sculpting
2012 - 2013
Bangalore University
Bachelor of commerce
2005 - 2008
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